How to Configure Email Notification for System Alerts – Websense

Websense software can notify you via email when certain events occur, such as database download failure or Websense subscription expiration.

 

Use the Server > Settings > Alerts and Notifications screen in Websense Manager to set your notification preferences:

  1. Check the Email Alerts box to enable the configuration options for sending notifications via email.
  2. Enter the IP address or name of the SMTP Server through which email alerts should be routed.
  3. Enter the From Email Address (for example, WebsenseAlerts@mycompany.com). This email address will be listed as the sender of each email notification.
  4. Enter the Administrator Email Address (for example, sysadmin@mycompany.com). This is the primary address to which alerts should be sent.
  5. Enter any other email addresses to which the alerts should be sent in the Recipient Email Addresses field. Each email address should be on a separate line.
  6. Depending on your version of Websense software do one of the following:
    • Expand the Alerts and Notifications node in the navigation tree, and then select System Alerts
    • Select the System Alerts tab.
  7. In the Email column of the list of system alerts, check each alert for which you choose to receive email notification:
    • An administrator is locked out from Policy Server due to logon failure
    • Changes have been made to the Websense Master Database
    • Database downloads fail
    • Supported search engines for Search Filtering have changed
    • The number of users on your subscription is exceeded
    • The number of users reaches 90% of your subscription level
    • Your subscription expires in one month
    • Your subscription expires in one week
  8. Click OK to save your changes and exit the Settings screen.

Version 5.5.x

Use the Email Notification options to set your preferences for notification:

  • Automatically send email notification - Check this option to enable email notification. You will not receive notifications if this box is not checked.
  • Email address - Enter the complete email address from which the messages will be sent (for example, gphillips@mycompany.com).
  • From address - Enter the complete email address to which the messages should be sent (for example, lfontana@mycompany.com).
  • SMTP server - Enter the IP address of your email system’s SMTP server.
  • Send email notification when:
    • Database downloads fail
    • The number of users reaches 90% of your subscription level
    • The number of users on your subscription is exceeded
    • Your subscription expires in one week
    • Your subscription expires in one month



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