VoIP

The world’s leading open source telephony engine – Asterisk

What is Asterisk Asterisk is the world’s leading open source telephony engine and tool kit. Offering flexibility unheard of in the world of proprietary communications, Asterisk empowers developers and integrators to create advanced communication solutions…for free. Asterisk® is released as open source under the GNU General Public License (GPL), and it is available for download [...]

How do I add linked-server extensions to my ACD queues – Trixbox

In order to route queue calls from one server to agents on a linked server, you must make sure the servers are linked, add the linked-server agents to the queue, and log them into the queue. To link your servers, follow these steps: Click on Options –> link server Any servers capable of linking with [...]

How do I add a new queue in Trixbox

In order to setup a new queue, you must first decide the following details: 1. Queue Name 2. Queue Type 3. Agents 4. Number of Callers allowed to Hold at once 5. Ring duration for each Agent We recommend that you write down the settings you would like before beginning to create your queue.  Preparing [...]

How to Register a Polycom IP Phone with your Trixbox Server

IP Phones must “register” with a trixbox Pro before they can place and receive calls.  “Register” means that the phone can communicate with the trixbox Pro over the Local Area Network (LAN) or over the Internet (if the phone is remote). If the phone is located on the same network as the Fonality PBX: Press [...]

How do I setup DID to Extension routing in Trixbox

Click on Extensions Click on the Extension you wish to modify with a Direct-Inward-Dial (DID or ‘phone number’) Within the Extension Configuration page, select the drop-down next to Inbound Phone No. and choose the phone number you want to associate with the extension (you must first add phone numbers to your system) Click Update Extension [...]

How do I login to the User Panel from the Admin Panel? – Trixbox

There are two ways to login to the User Panel directly from the Admin Panel. #1 – Click on Extensions –> view extensions Click on the “LOGIN” button to the far right of any extension to access that extension’s User Panel #2 – Click on Extensions –> view extensions Click on an extension from the [...]

How do I create a voicemail-only extension? – Trixbox CE

Sometimes when creating new call menus, a general mailbox is desired that’s not connected to any specific phone. This guide explains how to create these mailboxes using a voicemail-only extension with no phone connected to it. These mailboxes can be checked by any person at any phone who knows the voicemail password for this mailbox. You can also send messages to an email address if you wish.

How do I add an extension – Trixbox CE

trixbox CE is the most flexible PBX system available today. If you or your client needs a highly customized solution and the trixbox Pro hybrid-hosted architecture is unfitting, use trixbox CE. Not only does trixbox CE allow you to build your own custom features and modules, but you can rely upon the community to help as well. The trixbox community is one of the largest and most active communities of trixbox and Asterisk users in the world. The members of this community work every day to help each other answer questions, resolve issues, fix bugs, make enhancements, and develop projects. trixbox CE has all the benefits of open source plus a commercial company standing behind it.

Trixbox quick install guide -install the ISO

Boot a machine with the ISO. We recommend at least a 500MHZ PIII with 256megs of RAM. If you install any Digium hardware into the system it will be configured during the install. Press enter to start the install process. Enter the root password twice this will be the password you use when logging into [...]

Trixbox 2.0 (Asterisk) step by step install guide

Download Trixbox 2.0 ISO image burnt to CD http://www.trixbox.org/downloads Hardware preparation: * Unplug the power cord from the PC. * Install all hardware, including x100p cards. * Plug an RJ11<>RJ11 cable from one x100p card into line 1 of your connected & working VFX ATA (could be a provisioned PAP2 or a WAG54GP2 or an [...]