Websense
How do I block LimeWire in Websense
LimeWire is a peer-to-peer file sharing client that uses the Gnutella network to find and share files. Because LimeWire uses the Gnutella file-sharing protocol, it is blocked when you block theGnutella (Morpheus Xolox) protocol, in the P2P File Sharing protocol group.
How to reset my password for MyWebsense.com
To ask Websense, Inc., reset a MyWebsense password, go to mywebsense.com and click theForgotten your password? link. To access the password reset page directly, click here. You are prompted to enter your email address to have a new password sent to you. If you know your current MyWebsense password, and want to change it, log on to [...]
How to Enable ThreatWatcher – Websense
ThreatWatcher provides a “hacker’s-eye” view of your company’s Web server, regularly scanning for known vulnerabilities and potential threats. It reports on risk levels and recommended actions through a web-based portal. ThreatWatcher helps you to prevent malicious attacksbefore they happen. Enabling ThreatWatcher Log on to mywebsense.com. If you do not already have an account, you can create [...]
How to Enable SiteWatcher and BrandWatcher – Websense
BrandWatcher alerts designated contacts when Websense Security Labs identifies that the organization’s website or brand has been targeted in a phishing or malicious keylogging attack. This service provides security intelligence, including attack details and other security-related information. Enabling SiteWatcher and BrandWatcher Log on to mywebsense.com. If you do not already have an account, you can create [...]
Personal Email Manager version 2.0 uninstall fails on Windows 2000 Server
Uninstalling Personal Email Manager v2.0 on a Windows 2000 Server does not always work. When it fails, an error message is displayed stating that the Configuration Tool is running, even though it’s not. The problem results when the Configuration Tool does not launch properly at the end of the Personal Email Manager install process. A [...]
Websense Email Security: Cannot add performance counters to Windows Server 2003 x64 Edition
Websense Email Security v6.1 performance counters are not listed in, and therefore cannot be added to, the Performance Monitor in Windows Server 2003, x64 Edition (64-bit). This is because Websense Email Security is a 32-bit application and its performance counters are not recognized by the 64-bit Performance Monitor. This problems also affects versions 6.0 and [...]
Report Central fails to connect to SQL Server with an instance name -Websense
Connection to the SQL Server machine cannot be established after an upgrade to Report Central v2.7 when the SQL Server instance name is appended to the hostname or IP addess of the SQL Server machine. This issue may occur when you are creating a new database, registering an existing database, or editing the specifics of [...]
Personal Email Manager: SQL port number authentication error during installation – Websense
When installing Personal Email Manager v2.0 on a machine that also hosts Websense Email Filter and Websense Express, the SQL port authentication step fails. The installer states that it cannot verify the SQL port number. The failure is due to an error in the way that Personal Email Manager retrieves the port value from the [...]
Valid email rejected by Reputation or RBL lookup – Websense
“relays.ordb.org” was a popular RBL that went out of service in December 2006. It returned to service March 3, 2008. Its return to service can and has caused significant problems because IP Addresses listed in their RBL can be outdated, which affects the performance of security devices that utilize RBLs. Websense Email Security and SurfControl E-mail Filter installations [...]
How to Configuring Anti-Virus Agent after upgrading to v6.1 or v6.0 from a v5-series release -Websense
Websense Email Security v6.1 and SurfControl E-mail Filter v6.0 provide three layers in the Anti-Virus component, two more than the Anti-Virus Agent (AVA) powered by McAfee technology that was provided in previous versions. The AVA layers are: Anti-Virus Engine — Anti-Virus Agent (McAfee) Anti-Virus Engine — Authentium (Command Antivirus) Zero-Hour Virus Protection Notes: If you have [...]
“Failed to connect to WWW server” with a Check Point Firewall-1 integration in Websense
When you integrate Websense Enterprise with Check Point Firewall-1, and include Websense in the FireWall-1 rule base, you may receive an error message similar to the one shown below. The error message is a result of how Check Point FireWall-1 works when integrated with Websense Enterprise. A “resource rule” is a FireWall-1 rule that places [...]
Can Cisco PIX firewall send HTTPS traffic to Websense Enterprise
Cisco PIX firewall v6.3 and higher can send HTTPS requests to Websense Enterprise. You need to configure this option at the Cisco PIX firewall. Telnet to your Cisco PIX firewall. After you log in, type the following at the command prompt: configure terminal Press Enter. At the command prompt, enter the following: filter https 443 0 [...]
How to Enable MSN Messenger in Websense
Using MSN Messenger involves making more than one type of Internet request. To ensure that MSN Messenger is permitted, you must configure Websense Express to permit all of the following: Websense protocol MSN Messenger Websense protocol HTTPS Websense Master Database category Search Engines and Portals (in addition to Web Chat and Internet Communication) The “MSN Messenger protocol” must be permitted for [...]
Log entries show permitted protocol requests even though all protocols are blocked in Websense
Log entries show permitted permitted protocol requests (for example, RTSP) even though all protocols are configured to be blocked. Even if all protocols are configured as blocked, Real-Time Streaming Protocol (RTSP) and Windows Media requests are occasionally permitted and logged. This also affects report output generated by Websense Explorer. This behavior has to do with [...]