How to Troubleshoot Piwik Installation

Some times when we trying to install piwik under Linux we get the following error.

Fatal error: Uncaught exception ‘Zend_Session_Exception’ with message ‘Zend_Session::start() – /home/phplist/piwik/libs/Zend/Session.php(Line:480): Error #2 session_start() [<a href='function.session-start'>function.session-start</a>]: open(/home/phplist/piwik/tmp/sessions/sess_45757efd92469ea75708666e0f4e788b, O_RDWR) failed: No such file or directory (2) Array /home/phplist/piwik/libs/Zend/Session.php(Line:490): Error #2 session_write_close() [<a href='function.session-write-close'>function.session-write-close</a>]: open(/home/phplist/piwik/tmp/sessions/sess_45757efd92469ea75708666e0f4e788b, O_RDWR) failed: No such file or directory (2) Array /home/phplist/piwik/libs/Zend/Session.php(Line:490): Error #2 session_write_close() [<a href='function.session-write-close'>function.session-write-close</a>]: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/home/phplist/piwik/tmp/sessions) Array’ in /home/phplist/piwik/libs/Zend/Session.php:493 Stack trace: #0 /home/php in /home/phplist/piwik/libs/Zend/Session.php on line 493

This error comes because you dont have permission on temp folder of your piwik directory. To solve this problem , go to piwik folder in your web server and give 777 to temp folder.

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