To ask Websense, Inc., reset a MyWebsense password, go to mywebsense.com and click theForgotten your password? link. To access the password reset page directly, click here. You are prompted to enter your email address to have a new password sent to you. If you know your current MyWebsense password, and want to change it, log on to [...]
ThreatWatcher provides a “hacker’s-eye” view of your company’s Web server, regularly scanning for known vulnerabilities and potential threats. It reports on risk levels and recommended actions through a web-based portal. ThreatWatcher helps you to prevent malicious attacksbefore they happen. Enabling ThreatWatcher Log on to mywebsense.com. If you do not already have an account, you can create [...]
BrandWatcher alerts designated contacts when Websense Security Labs identifies that the organization’s website or brand has been targeted in a phishing or malicious keylogging attack. This service provides security intelligence, including attack details and other security-related information. Enabling SiteWatcher and BrandWatcher Log on to mywebsense.com. If you do not already have an account, you can create [...]
Websense Email Security v6.1 performance counters are not listed in, and therefore cannot be added to, the Performance Monitor in Windows Server 2003, x64 Edition (64-bit). This is because Websense Email Security is a 32-bit application and its performance counters are not recognized by the 64-bit Performance Monitor. This problems also affects versions 6.0 and [...]
Connection to the SQL Server machine cannot be established after an upgrade to Report Central v2.7 when the SQL Server instance name is appended to the hostname or IP addess of the SQL Server machine. This issue may occur when you are creating a new database, registering an existing database, or editing the specifics of [...]
When installing Personal Email Manager v2.0 on a machine that also hosts Websense Email Filter and Websense Express, the SQL port authentication step fails. The installer states that it cannot verify the SQL port number. The failure is due to an error in the way that Personal Email Manager retrieves the port value from the [...]
“relays.ordb.org” was a popular RBL that went out of service in December 2006. It returned to service March 3, 2008. Its return to service can and has caused significant problems because IP Addresses listed in their RBL can be outdated, which affects the performance of security devices that utilize RBLs. Websense Email Security and SurfControl E-mail Filter installations [...]
Websense Email Security v6.1 and SurfControl E-mail Filter v6.0 provide three layers in the Anti-Virus component, two more than the Anti-Virus Agent (AVA) powered by McAfee technology that was provided in previous versions. The AVA layers are: Anti-Virus Engine — Anti-Virus Agent (McAfee) Anti-Virus Engine — Authentium (Command Antivirus) Zero-Hour Virus Protection Notes: If you have [...]
When you integrate Websense Enterprise with Check Point Firewall-1, and include Websense in the FireWall-1 rule base, you may receive an error message similar to the one shown below. The error message is a result of how Check Point FireWall-1 works when integrated with Websense Enterprise. A “resource rule” is a FireWall-1 rule that places [...]
Cisco PIX firewall v6.3 and higher can send HTTPS requests to Websense Enterprise. You need to configure this option at the Cisco PIX firewall. Telnet to your Cisco PIX firewall. After you log in, type the following at the command prompt: configure terminal Press Enter. At the command prompt, enter the following: filter https 443 0 [...]
When Websense software blocks a Web site, it displays a block page in the browser on the client machine. You can (a) customize the text of the default Websense messages and (b) create and use an alternate block page. This article explains how to do this. A. Customizing block pages To customize the default block [...]
Using MSN Messenger involves making more than one type of Internet request. To ensure that MSN Messenger is permitted, you must configure Websense Express to permit all of the following: Websense protocol MSN Messenger Websense protocol HTTPS Websense Master Database category Search Engines and Portals (in addition to Web Chat and Internet Communication) The “MSN Messenger protocol” must be permitted for [...]
Log entries show permitted permitted protocol requests (for example, RTSP) even though all protocols are configured to be blocked. Even if all protocols are configured as blocked, Real-Time Streaming Protocol (RTSP) and Windows Media requests are occasionally permitted and logged. This also affects report output generated by Websense Explorer. This behavior has to do with [...]
The Websense Master Database includes the Bandwidth Premium Group (also known asBandwidth Categories), which includes the category Internet Radio and TV. As with any other Websense category, you can add this category to your policy in Websense Manager, and then block users from access.
Information about blocked URLs, based on your corporate policies, is available through Websense Explorer. You can create an Explorer report to retrieve, view, and print URL information. See the Websense Explorer Help system for details. If you want to know if a specific site is being blocked for a particular user or computer, a quick [...]