Reporting

Nagios- The Industry Standard in IT Infrastructure Monitoring!

Nagios is a powerful monitoring system that enables organizations to identify and resolve IT infrastructure problems before they affect critical business processes. Nagios monitors your entire IT infrastructure to ensure systems, applications, services, and business processes are functioning properly. In the event of a failure, Nagios can alert technical staff of the problem, allowing them [...]

Websense Reports do not reflect the local time zones of multiple Filtering Services located around the world

Each Log Server converts the data received from Filtering Service to the local time zone setting of the machine where Log Server is installed. For example, suppose a Log Server is installed on a machine in the Central European Time zone. Suppose that it is receiving data from Filtering Service machines or Integrations located in the United [...]

Websense Express: Apache Web Server fails and Websense Explorer does not display

To address this problem, you can either give the machine a longer host name, and then reinstall Websense Express, or manually create a self-signed SSL certificate, and then restart the Apache Web Server, as described below. Open a Windows command prompt (Start > Run > cmd). Use the following command to navigate to the Apache [...]

Log entries show permitted protocol requests even though all protocols are blocked in Websense

Log entries show permitted permitted protocol requests (for example, RTSP) even though all protocols are configured to be blocked. Even if all protocols are configured as blocked, Real-Time Streaming Protocol (RTSP) and Windows Media requests are occasionally permitted and logged. This also affects report output generated by Websense Explorer. This behavior has to do with [...]

How to view a list of blocked URLs in Websense

Information about blocked URLs, based on your corporate policies, is available through Websense Explorer. You can create an Explorer report to retrieve, view, and print URL information. See the Websense Explorer Help system for details. If you want to know if a specific site is being blocked for a particular user or computer, a quick [...]

In Websense reports, what information is available about bandwidth usage?

When a user requests a permitted Web site, that site transfers information to the user’s computer in the form of text and graphics. This transferred information occupies a certain number of bytes on the computer. Detailed reports of bytes transferred identify the total number of bytes of data sent from the requested site to the computer. [...]

How Internet Browse Time Reports works in Websense

Calculating a user’s Internet browse time is challenging, because it is difficult to determine whether the user is actually reading the page, just opening or closing the browser, performing another task in a different application with the browser open, or possibly away from the desk entirely with the browser open. Websense software makes a reasonable [...]

How to purge a Websense Log Database via the Microsoft SQL Server Query Analyzer?

Access Microsoft SQL Server Query Analyzer (Start > Programs > Microsoft SQL Server > Query Analyzer). Select your Websense log database from the database select menu (for example,wslogdb55). In the Query batch entry dialog box enter the following query: DELETE INCOMING WHERE CONVERT(DATETIME,{ ts’2003-10-14 00:00:00′}, 20) <= DATE_TIME and DATE_TIME <= CONVERT(DATETIME,{ ts’2003-10-14 23:59:59′}, 20) [...]

How do I reset the Apache password for the admin, HR, or restricted user account that Websense Explorer uses?

Open a command prompt (Start > Run > cmd). Navigate to the Apache bin directory (by default, C:\Program Files\Apache Group\Apache2\bin). To configure the admin account, enter the following command, substituting the path shown here with the actual path to the Websense Explorer scripts directory: htpasswd -c “C:\Program Files\Websense Reporter\Explorer\scripts\.htpasswd” admin IMPORTANT! The -c flag is used to create a new .htpasswd [...]

When installing Websense Reporting, I receive the error: cannot access the database

Websense Reporting fails to install after receiving the error, “cannot access the database.” Error Messages: (Detailed)   cannot access the database   Resolution: If you are running earlier versions of Microsoft SQL Server Desktop Engine (MSDE), when prompted to connect with ODBC, you must use sa as the user ID along with a blank password. Recent versions [...]

What versions of IIS and Apache does Websense Enterprise support?

Websense software versions 5.5.x and 6.x support the following: Microsoft IIS v5.0 or 6.0 Apache HTTP Server 2.0.50 For information about other Websense versions, or for more details, refer to the Deployment Guide for your version of Websense software. Click the Websense Documentation link below. Documentation References Websense Documentation: Websense Web Security Suite and Websense Enterprise Deployment Guide

How to Configure Websense Enterprise to log bytes received information sent by NetCache

By default, Websense Enterprise 6.1.1 does not log bytes received information sent by NetCache. To configure Websense to log the bytes received, edit the Websense netcache.conf file as follows: Use the NetCache Manager utility to disable the ICAP Service Farm on each NetCache machine: Select ICAP in the left pane. Select ICAP 1.0. Open the General tab. Uncheck Enable ICAP Version 1.0 in the [...]

How to Measure Remote Filtering Usage in Websense

In order to measure Remote Filtering usage you must have Websense Log Server and Websense Enterprise Explorer installed. Log Server - captures Internet activity and logs the data to your SQL server Websense Explorer - a web browser based viewer that provides detailed reports of logged activity Log into Reporting Tools and select Websense Enterprise Explorer. From the menu, select Internet [...]

How to Upgrade to Microsoft SQL Server from MSDE – Websense

The Websense service that sends data to MSDE needs to be stopped during the upgrade process. After the upgrade, re-establish the ODBC connection between the Log Server and SQL. As no Internet access information will be logged during the upgrade process, it is suggested to perform the upgrade during a quiet period as to minimize [...]