Websense Content Gateway
Active Directory group-based policies with multiple domains and/or nested groups – Websense
In an Active Directory environment that includes multiple domains, Websense software does not always recognize Windows group memberships. In some instances, Websense software does not apply policies assigned to group objects, and some Global groups may not even appear as objects to be added when browsing the directory in Websense Manager. Additionally, report criteria does [...]
How to Use WebsensePing to determine the category or filtering disposition for a URL
The WebsensePing utility can be used to perform a variety of diagnostics. WebsensePing can mock a request from the firewall to Websense filtering components to help determine how Websense software resolves URLs without proxy or firewall involvement. Because WebsensePing does not rely on data passed from other network applications or services, it can test internal [...]
How to Transfer configuration settings to a new installation without upgrading in Websense
Practical steps and considerations for this process are available in a Websense technical white paper. If you want to transfer your Websense configuration settings from your current system to a freshly installed (not upgraded) Websense Enterprise system, see the procedures inTransferring Configuration Settings to a Vx.x System Without Upgrading. This white paper is available from [...]
Why isn’t Websense Log Server writing data to the Microsoft SQL Server database?
The most frequent reason that Log Server is unable to write data is that the Microsoft SQL Server database has run out of allocated disk space. This can occur even when the database is set to grow automatically. The problem occurs when Log Server tries to write to the database before Microsoft SQL Server increases [...]
How to manually download the Master URL database – Websense
The Master Database must be downloaded from within Websense. This requirement ensures that the registration information can be checked by the Websense software. You can manually download the Websense Master Database using the Websense Manager. First time download If you have just installed Websense Enterprise and are downloading the Master Database for the first time, [...]
Simultaneous manual and transparent authentication – Websense
Setting some users or groups to receive transparent identification while other users or groups only receive manual authentication is not supported. Currently, manual and transparent authentications are global parameters and, when enabled, will apply to all users. You can enable either manual authentication or transparent identification independently, or have both enabled with manual authentication as [...]
When installing Websense Reporting, I receive the error: cannot access the database
Websense Reporting fails to install after receiving the error, “cannot access the database.” Error Messages: (Detailed)  cannot access the database  Resolution: If you are running earlier versions of Microsoft SQL Server Desktop Engine (MSDE), when prompted to connect with ODBC, you must use sa as the user ID along with a blank password. Recent versions [...]
How does Websense deal with public proxies?
Public proxy servers on the Internet offer anonymous Internet browsing. Users send their URL requests through these remote sites rather than sending them directly from the desktop. Public proxies typically allow the user to enter a destination URL on the site’s Web page. The requested page is then fetched through the public proxy’s system, rather [...]
Can Websense filter Internet requests from a Macintosh?
Starting with version 5.2, Websense Enterprise supports Web filtering of end users running Macintosh computers within customer organizations. This article provides the requirements and restrictions for providing this filtering. This support includes end-user Web browsing and the use of network-based applications such as streaming media players, peer-to-peer clients, and instant messaging clients. With the exception [...]
Subscription Count is resetting to zero and the Expiration is invalid – Websense
When the subscription count is 0, no filtering will occur. Typically a “subscription level exceeded” message will appear when this happens. This is resolved by re-authenticating the key with the download servers. Remove and re-add your Subscription Key in Websense Manager. Select Start > All Programs > Websense > Websense Manager. After logging in, go to the menu [...]
Subscription Key Expiration Date in Websense
You can check the expiration date of your subscription key in Websense Manager. Open Websense Manager: From the Start menu, select Programs > Websense > Websense Manager. Connect to your server. From the top menu bar select Server > Settings > Database Download. Under the Subscription Key, the expiration date appears in the Key Expires field. If you have recently updated [...]