Once youâ€™ve correctly installed yourÂ tracking code, you should allow up to 24 hours for data to appear in your account.
If it has been more than 24 hours since you installed theÂ tracking code and youâ€™re still not seeing any data, take a look at the list of possible reasons below.
- IncorrectÂ tracking code
The most common reason why youâ€™re not seeing any data in your reports is because of an error in theÂ Analytics tracking code. Copying theÂ tracking code from your account to a word processor may add an extra space or change the quotation marks in theÂ tracking code by the time you paste it to yourÂ website. We suggest copying the code again and pasting it directly onto yourÂ website.
TheÂ Google Analytics tracking code is account- and profile- specific, so verify that theÂ trackingcode installed on yourÂ website matches the code shown in the account.
Incorrect filter settings
- Incorrect filter settings can affect the data you see, and may unintentionally filter all of your data from your reports. This happens most frequently due to multiple Include filters.
- Viewing Incorrect Account
If you have access to multipleÂ Analytics accounts, you may be looking at the wrong account. Please use the â€˜My Accountsâ€™ drop-down menu at the top right of the screen to sele the account youâ€™d like to view.
- Using both Urchin software andÂ Google Analytics
If you are using Urchin software in addition toÂ Google Analytics to track yourÂ website, you may have both __utm.js and ga.js referenced from your pages. Youâ€™ll need to update your pages to use the correct code.
- Using an Outdated Version of ga.js
If you are hosting the ga.js file locally, you may be using an outdated version of this file. You can download the most up-to-date version athttp://www.google.com/analytics (click the â€œCheck Statusâ€ link on theÂ Analytics Settings page to find the new code), but we recommend that you letÂ Google host this file, as this ensures you have the most current version of the file.
- Interfering Scripts
Other scripts on your pages could be using some of the same variables as the ga.js file, and therefore interfering with theÂ tracking code execution. If youâ€™re using additional scripts on your pages, consider moving theÂ tracking code into the <head> section of the page. This way, theÂ tracking code will work correctly, and it wonâ€™t interfere with the rest of your scripts.
A note for Linux users: The Flash implementation for Linux can be very problematic, and users of Debian and Ubuntu seem to be especially affected. Weâ€™re aware of these issues, but due to the lack of updates and Flash plugin development for Linux, we may be unable to support your browser and operating system combination at this time.
- Visits from China
Due to the way internet traffic is handled in China, some visits from China may be under reported inÂ Google Analytics. While this issue is not unique toÂ Google orÂ Google Analytics, we do take the issue seriously and are working to find solutions. You can continue to useÂ GoogleAnalytics to analyze overall traffic trends and patterns for your site as the decrease has been proportionally consistent during this period.